Does DBS customer service role worth to try? - Salary.sg Forums
Salary.sg Forums  

Go Back   Salary.sg Forums > The Salary.sg Discussion Forums: > Income and Jobs

Income and Jobs Discuss jobs, career options and of course salaries




Does DBS customer service role worth to try?

Reply
 
Thread Tools
  #1 (permalink)  
Old 08-07-2015, 12:00 AM
Junior Member
 
Join Date: Jul 2015
Posts: 1
mini1 is on a distinguished road
Default Does DBS customer service role worth to try?

Fresh grad from SIM-UOL(hmmm,actually havent graduated yet,waiting for the result.)
Got an offer from DBS as senior bank excutive(actually a bank teller role). According to what they told me , degree holders will take a assistant customer service manager position first(not really a management role, u still need to do counter job AND handle paper works.)
I will be given a 1 year contract first, then convert to perm staff if the performance meets their standards.(KPI driven)

For me , I'm more interested to do risk management or something like relationship manager role. BUT without relevant exps and holding a private degree( not look down on the private u ,but fact is fact.) really hard to get such kind of job offer. So i want to have some exps in banking industry.

Q: Does this role help to further career path Or the exps is useless if i want to change to other tracks(risk management,investment or relationship manager etc)?
Also got another offer from HSBC with similar role.Which one should i go for?

really clueless.......

Reply With Quote
  #2 (permalink)  
Old 08-07-2015, 12:15 AM
Unregistered
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by mini1 View Post
Fresh grad from SIM-UOL(hmmm,actually havent graduated yet,waiting for the result.)
Got an offer from DBS as senior bank excutive(actually a bank teller role). According to what they told me , degree holders will take a assistant customer service manager position first(not really a management role, u still need to do counter job AND handle paper works.)
I will be given a 1 year contract first, then convert to perm staff if the performance meets their standards.(KPI driven)

For me , I'm more interested to do risk management or something like relationship manager role. BUT without relevant exps and holding a private degree( not look down on the private u ,but fact is fact.) really hard to get such kind of job offer. So i want to have some exps in banking industry.

Q: Does this role help to further career path Or the exps is useless if i want to change to other tracks(risk management,investment or relationship manager etc)?
Also got another offer from HSBC with similar role.Which one should i go for?

really clueless.......
Nope. Not even remotely close. One is retail side one is corporate side. Almost impossible to change tracks

Reply With Quote
  #3 (permalink)  
Old 08-07-2015, 12:53 PM
Unregistered
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by mini1 View Post
Fresh grad from SIM-UOL(hmmm,actually havent graduated yet,waiting for the result.)
Got an offer from DBS as senior bank excutive(actually a bank teller role). According to what they told me , degree holders will take a assistant customer service manager position first(not really a management role, u still need to do counter job AND handle paper works.)
I will be given a 1 year contract first, then convert to perm staff if the performance meets their standards.(KPI driven)

For me , I'm more interested to do risk management or something like relationship manager role. BUT without relevant exps and holding a private degree( not look down on the private u ,but fact is fact.) really hard to get such kind of job offer. So i want to have some exps in banking industry.

Q: Does this role help to further career path Or the exps is useless if i want to change to other tracks(risk management,investment or relationship manager etc)?
Also got another offer from HSBC with similar role.Which one should i go for?

really clueless.......
CS is just backend admin type of work, nothing to do with MO jobs like risk management. On the other hand every donkey grad with a deg paper is trying to get inside risk analytics because it's the in thing. If you have only a pte cert, I suggest you apply for jobs outside banking rather than waste time dreaming of getting a MO role.

Reply With Quote
  #5 (permalink)  
Old 16-07-2015, 06:10 AM
Junior Member
 
Join Date: Jul 2015
Posts: 5
gohmjie is on a distinguished road
Default

Quote:
Originally Posted by mini1 View Post
Fresh grad from SIM-UOL(hmmm,actually havent graduated yet,waiting for the result.)
Got an offer from DBS as senior bank excutive(actually a bank teller role). According to what they told me , degree holders will take a assistant customer service manager position first(not really a management role, u still need to do counter job AND handle paper works.)
I will be given a 1 year contract first, then convert to perm staff if the performance meets their standards.(KPI driven)

For me , I'm more interested to do risk management or something like relationship manager role. BUT without relevant exps and holding a private degree( not look down on the private u ,but fact is fact.) really hard to get such kind of job offer. So i want to have some exps in banking industry.

Q: Does this role help to further career path Or the exps is useless if i want to change to other tracks(risk management,investment or relationship manager etc)?
Also got another offer from HSBC with similar role.Which one should i go for?

really clueless.......
If you are interested to change to the investment or relationship manager role, why don't you consider starting out as a financial advisor first? The job scope is basically the same and being a financial advisor first allows you to take on more challenges first and if it can't work out, you can easily make a switch over to be a relationship manager or personal banker.

Do sms or what's app me at 91503920 to find out more on what my side is offering you.
We do have a walk in servicing centre where you can be stationed there to serve walks in.
Reply With Quote
  #6 (permalink)  
Old 10-09-2015, 10:54 PM
Unregistered
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by mini1 View Post
Fresh grad from SIM-UOL(hmmm,actually havent graduated yet,waiting for the result.)
Got an offer from DBS as senior bank excutive(actually a bank teller role). According to what they told me , degree holders will take a assistant customer service manager position first(not really a management role, u still need to do counter job AND handle paper works.)
I will be given a 1 year contract first, then convert to perm staff if the performance meets their standards.(KPI driven)

For me , I'm more interested to do risk management or something like relationship manager role. BUT without relevant exps and holding a private degree( not look down on the private u ,but fact is fact.) really hard to get such kind of job offer. So i want to have some exps in banking industry.

Q: Does this role help to further career path Or the exps is useless if i want to change to other tracks(risk management,investment or relationship manager etc)?
Also got another offer from HSBC with similar role.Which one should i go for?

really clueless.......
How much are they offering you?
Reply With Quote

  #7 (permalink)  
Old 11-09-2015, 12:54 PM
Unregistered
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by mini1 View Post
Fresh grad from SIM-UOL(hmmm,actually havent graduated yet,waiting for the result.)
Got an offer from DBS as senior bank excutive(actually a bank teller role). According to what they told me , degree holders will take a assistant customer service manager position first(not really a management role, u still need to do counter job AND handle paper works.)
I will be given a 1 year contract first, then convert to perm staff if the performance meets their standards.(KPI driven)

For me , I'm more interested to do risk management or something like relationship manager role. BUT without relevant exps and holding a private degree( not look down on the private u ,but fact is fact.) really hard to get such kind of job offer. So i want to have some exps in banking industry.

Q: Does this role help to further career path Or the exps is useless if i want to change to other tracks(risk management,investment or relationship manager etc)?
Also got another offer from HSBC with similar role.Which one should i go for?

really clueless.......
first thing first - what do you know about 'risk management' ? Pls don't quote anything from your UOL study guides or recommended reading materials.

Sorry, not trying to diss you but just curious how 'interested' you are since there are like 1471984 threads in this forum saying how 'interested' or 'passionate' in an particular field.
Reply With Quote
Reply

Bookmarks

« Previous Thread | Next Thread »

Posting Rules
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Customer Service Officer nikalika123 Marketplace and Find Work 0 06-08-2014 10:04 PM
Career Prospects for Customer Care Role in Credit Suisse Private Banking kerbkrawler Income and Jobs 0 11-07-2014 05:55 PM
Customer Service Officer Epichouse Marketplace and Find Work 0 10-03-2014 01:19 PM
Verizon Enterprises (How much are they offering for customer service representative?) dasophisticated Income and Jobs 0 12-08-2013 02:27 PM
URGENT: Looking for Customer Service Rep for a MNC tcssg Marketplace and Find Work 0 13-06-2013 03:43 PM

» 30 Recent Threads
LTA (Land Transport Authority) ( 1 2 3... Last Page)
761 Replies, 419,048 Views
MAS for Mid Career Professionals ( 1 2 3... Last Page)
2,065 Replies, 1,093,961 Views
HTX (Home Team Science and... ( 1 2 3... Last Page)
835 Replies, 393,363 Views
Factual Local Bank Salaries - DBS... ( 1 2 3... Last Page)
1,834 Replies, 1,454,247 Views
GovTech ( 1 2 3... Last Page)
5,901 Replies, 2,326,857 Views
Compare civil service salary ( 1 2 3... Last Page)
16,445 Replies, 12,623,675 Views
Q: Big4 - Yearly salary increment ( 1 2 3... Last Page)
16,200 Replies, 5,126,083 Views
Roles in accenture singapore ( 1 2 3... Last Page)
7,702 Replies, 2,401,904 Views
SIM-UOL fresh grad starting pay ( 1 2 3... Last Page)
6,925 Replies, 2,931,040 Views
Civil Svc/ Statboard - Typical... ( 1 2 3... Last Page)
6,177 Replies, 3,817,902 Views
How is life as a doctor in... ( 1 2 3... Last Page)
7,360 Replies, 3,474,806 Views
IMDA (under MCI) ( 1 2 3... Last Page)
1,288 Replies, 643,337 Views
DSTA (under Mindef) ( 1 2 3... Last Page)
1,514 Replies, 1,407,664 Views
Work culture in IHiS ( 1 2 3... Last Page)
728 Replies, 557,300 Views
AML/Compliance/KYC professionals... ( 1 2 3... Last Page)
1,855 Replies, 1,246,428 Views
Banks' Pay and Bonuses ( 1 2 3... Last Page)
558 Replies, 507,289 Views
Career as Teacher ( 1 2 3... Last Page)
11,223 Replies, 6,866,524 Views
Ex-MOE Teachers ( 1 2 3... Last Page)
420 Replies, 504,124 Views
Lawyer Salary ( 1 2 3... Last Page)
21,179 Replies, 10,493,623 Views
Julius Baer Graduate Program 2023 ( 1 2 3... Last Page)
32 Replies, 17,382 Views
ST Electronics ( 1 2 3... Last Page)
3,818 Replies, 1,584,675 Views
NCS (SingTel subsidiary) ( 1 2 3... Last Page)
1,353 Replies, 1,170,660 Views
MINDEF DXO (All FAQ on it) ( 1 2 3... Last Page)
5,905 Replies, 4,740,640 Views
NUS (National University of... ( 1 2 3... Last Page)
324 Replies, 329,368 Views
Civil Service Performance Bonus ( 1 2 3... Last Page)
5,426 Replies, 4,857,086 Views
Working in SMRT ( 1 2 3... Last Page)
41 Replies, 59,233 Views
ITE Polytechnic Scheme ( 1 2 3... Last Page)
331 Replies, 381,921 Views
Work culture in CPF board ( 1 2 3... Last Page)
35 Replies, 78,453 Views
DBS tech seed programme ( 1 2 3... Last Page)
3,768 Replies, 1,521,771 Views
UOB Management Associate Program ( 1 2 3... Last Page)
1,489 Replies, 808,745 Views
Powered by vBadvanced CMPS v3.2.2



All times are GMT +8. The time now is 01:31 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.3.2