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  #11 (permalink)  
Old 08-12-2016, 12:29 PM
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Times are bad and if you don't want another 50 people will take up. Important thing is what other offers do you have now to compare?

As for different title/work, I don't think it matters that much. Banking contract ops are more or less follow process SOP work, I doubt calling yourself a documentation analyst vs review specialist will really increase your future market value.
Hi in the interview the manager talked about asset management and stuff giving the impression that this was a business loan which entails greater responsibilities since the loan amounts are far larger. I researched on the title as well and the credit doc role falls under asset management. However now the description offered to me seems to be more on consumer loans which is far smaller and less important. Hence while there are similarities, the 2 are actually very different in every ways including the qualifications needed



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  #12 (permalink)  
Old 08-12-2016, 01:59 PM
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Times are bad and if you don't want another 50 people will take up. Important thing is what other offers do you have now to compare?

As for different title/work, I don't think it matters that much. Banking contract ops are more or less follow process SOP work, I doubt calling yourself a documentation analyst vs review specialist will really increase your future market value.
stupid advice. bad market doesnt give employers the right to short change employees. job description is hell one lot of importance when it comes to banks. its unethical when your supposedly job description entails one thing but your given another thing to do.

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Old 08-12-2016, 06:17 PM
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hi everyone, i am a fresh grad and recently I went for an interview for a contract role as a credit documentation analyst role at a bank. Problem is when the offer came to me, the title was different (doc review specialist) and the job description was also far short of what I was shown before. It was supposed to be a job that entails numerous responsibilities ie review credit proposal but now it is just making phone calls to customers on credit card applications. I mean doing less is great but I feel this would leave a bad impression on me at my next job since there is nothing much for me to learn here. I feel I have been tricked to carry out work that anyone without a degree can do. I have not yet signed the offer. What do you all think?

Don't take?

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Old 08-12-2016, 11:56 PM
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stupid advice. bad market doesnt give employers the right to short change employees. job description is hell one lot of importance when it comes to banks. its unethical when your supposedly job description entails one thing but your given another thing to do.
This is just emo talk. You can scream and shout all you want about unfair hiring practices and inaccurate job description, but if nothing except contract what to do? Complain to MOM?
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Old 09-12-2016, 12:05 AM
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Hi in the interview the manager talked about asset management and stuff giving the impression that this was a business loan which entails greater responsibilities since the loan amounts are far larger. I researched on the title as well and the credit doc role falls under asset management. However now the description offered to me seems to be more on consumer loans which is far smaller and less important. Hence while there are similarities, the 2 are actually very different in every ways including the qualifications needed
I will have to disagree on this. I don't think just because you are doing documentation for business loans with higher average amounts means it needs higher qualification then consumer loans. This is not how the banking sector works.

Neither are consumer loans "less important", where are you getting all these strange ideas?

Corporate/SME banking and consumer banking are different and each have their pros and cons. But just because you are a contractor for corporate banking ops doesn't make you superior to a contractor supporting the consumer side.

At the end of the day, I understand you probably feel a bit conned by the bank which is true. If you think like that, then better to just reject the offer and continue to apply. But don't reject because you somehow think doing documentation for business loans is more elite and sophisticated then consumer loans, they are about par, i.e. contractor for the BO operations.
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Old 09-12-2016, 12:47 AM
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I will have to disagree on this. I don't think just because you are doing documentation for business loans with higher average amounts means it needs higher qualification then consumer loans. This is not how the banking sector works.

Neither are consumer loans "less important", where are you getting all these strange ideas?

Corporate/SME banking and consumer banking are different and each have their pros and cons. But just because you are a contractor for corporate banking ops doesn't make you superior to a contractor supporting the consumer side.

At the end of the day, I understand you probably feel a bit conned by the bank which is true. If you think like that, then better to just reject the offer and continue to apply. But don't reject because you somehow think doing documentation for business loans is more elite and sophisticated then consumer loans, they are about par, i.e. contractor for the BO operations.
hi there thank you for the advice. I do not think that corporate loan is more superior to consumer loan, except that I was expecting more responsibilities to come from the former since greater figures require more diligence.
The biggest concern of mine is that the job scope in my contract has suddenly shrunk to 1 sentence (making calls to lenders about credit card application), whereas the jd which i went for the interview for consisted of one whole list of responsibilities.
It seems there is now far lesser work for me to do and that worries me since less work means less learning and hence prospects. I have no idea why this is happening but I did inform them about it and they have arranged a meeting for me with the hiring manager.
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Old 09-12-2016, 01:08 AM
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hi there thank you for the advice. I do not think that corporate loan is more superior to consumer loan, except that I was expecting more responsibilities to come from the former since greater figures require more diligence.
The biggest concern of mine is that the job scope in my contract has suddenly shrunk to 1 sentence (making calls to lenders about credit card application), whereas the jd which i went for the interview for consisted of one whole list of responsibilities.
It seems there is now far lesser work for me to do and that worries me since less work means less learning and hence prospects. I have no idea why this is happening but I did inform them about it and they have arranged a meeting for me with the hiring manager.
haha most entry level in ops are very straight forward one lah. dun read the jd say until got dragon & tiger, you will pick up within a week.

my first job was client service analyst. the jd say until so cheem like can learn a lot. go in then realise i just need to do 2 things. 1) run the tracking platform to monitor trade settlements and generate weekly report for sign off 2) act as first line contact to forward all the queries to the necessary subject matter expert. i think diplo also can do it.
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Old 09-12-2016, 01:26 AM
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haha most entry level in ops are very straight forward one lah. dun read the jd say until got dragon & tiger, you will pick up within a week.

my first job was client service analyst. the jd say until so cheem like can learn a lot. go in then realise i just need to do 2 things. 1) run the tracking platform to monitor trade settlements and generate weekly report for sign off 2) act as first line contact to forward all the queries to the necessary subject matter expert. i think diplo also can do it.
Hi may I know in such cases how are you going to account to your new employer if they ask you what you did in your previous job? With all the checks and stuff you cannot over inflate your role.
No idea why they arranged to meet me again.
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Old 09-12-2016, 09:06 PM
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Hi may I know in such cases how are you going to account to your new employer if they ask you what you did in your previous job? With all the checks and stuff you cannot over inflate your role.
No idea why they arranged to meet me again.
har?no need to account to new employer lah. 90% back office ops is like that what, i just tell them i do what honestly, maybe exaggerate a bit. more like you go tell others your bo exp is strategic, sibei complex and specialize they will straight away dig & expose you. happen to my ex-colleague before.
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