Quote:
Originally Posted by Unregistered
Must admit it's quite hard for ops drs to get sued (or GPS working for large private groups)
I have reading throught smc tribunal reports (on their website) for past few years. Most people who get into trouble tends to be specialist, aesthetics drs or solo GPS in smaller groups/solo clinics.
Never seen ops Dr or rmg/parkway/healthway gps sued |
Ops complaint is mainly pr issues la.
Patient wait too long. Doc overworked
Service don't meet expectations
This type don't carry water anywhere.
By and large patient come in u cheerfully greet them 95 percent they don't complain liao
Give them what they want.
Most patient nicer to doctor than your poor receptionist,
PSA etc
Smile a bit, apologies most pple ok.
My aim on reaching clinic is to leave as early as possible without being affected by stupid patient as much as possible.
If I'm out before 445 and no patient piss me off for the day, I consider that a very very good day