I hope that you are just an outsider, and not an exindeed in govtech currently. If not, the onboarding process has clearly failed.

Govtech handles all the IT stuff across all the public sector, and not just being a software house. What they do could be easily found from govtech org chart and their org sturcture in the website.

There are 150000 public servants in 50 stat boards and 16 ministries. Govtech has 3000 employees. A quick google shows an indeed page claiming that the optimal it support to employee size is at 1:27, which is 2x larger than what we have currently(1:50). Of course this calculation simplifies a lot of things, since we dont include outsourced manpower, but this should give a clue why certain teams only needed 200 ppl to run, while some divisions take up most of govtechs manpower.

These may not seem attractive compared to the WOG apps that can get awards and publicize, but its both legacy stuff that has to be taken up, and also the main items that covers the budgets through cost recovery.(govtech doesnt provide it support for free)