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-   -   Bad experience with REGIONUP job portal (https://forums.salary.sg/income-jobs/4528-bad-experience-regionup-job-portal.html)

Questionit 03-10-2014 04:11 PM

Bad experience with REGIONUP job portal
 
I do NOT recommend using REGIONUP job portal because I was made to pay for services that I did not know i was purchasing. Here's what happened:

In Sep 2014 i subscribed to a one-month Premium Membership for $49 but was charged an additional $49 for a resume service that was not shown in the payment summary at check-out. Although i received 2 payment receipt emails from RegionUp, they came at the same time, showing the same price and nothing indicated that the total charges would be $98 (or two charges of $49 each).

It all seems very strange to me and unlike any other web purchase i have ever done in my life (& i have done many). In all my web purchases, the payment summary shows exactly what you're paying for. No hidden charges for a product/service that I didn't explicitly and expressly authorize. In the case of RegionUp, the resume service was not clearly shown as a separate purchase item for another $49 and I would have expected to see a total charge of $98 if i wanted the resume service. The email receipts raised no alarm bells in my mind as a result. Perhaps I failed to read the fine print somewhere or that I failed to really think about what was happening. But the fact is fact: Payment summary at check-out shows $49 and I did not click any button to indicate my interest in a resume service.

RegionUp has refused to refund. I said that I was lodging a complaint with MAS and asked for the company name and address as registered (which is public info) but for some reason they are not willing to share that information.

All these events add up and raise questions in my mind. I hope no one ever has to experience this feeling of being violated.

Unregistered 03-10-2014 05:18 PM

Quote:

Originally Posted by Questionit (Post 57258)
I do NOT recommend using REGIONUP job portal because I was made to pay for services that I did not know i was purchasing. Here's what happened:

In Sep 2014 i subscribed to a one-month Premium Membership for $49 but was charged an additional $49 for a resume service that was not shown in the payment summary at check-out. Although i received 2 payment receipt emails from RegionUp, they came at the same time, showing the same price and nothing indicated that the total charges would be $98 (or two charges of $49 each).

It all seems very strange to me and unlike any other web purchase i have ever done in my life (& i have done many). In all my web purchases, the payment summary shows exactly what you're paying for. No hidden charges for a product/service that I didn't explicitly and expressly authorize. In the case of RegionUp, the resume service was not clearly shown as a separate purchase item for another $49 and I would have expected to see a total charge of $98 if i wanted the resume service. The email receipts raised no alarm bells in my mind as a result. Perhaps I failed to read the fine print somewhere or that I failed to really think about what was happening. But the fact is fact: Payment summary at check-out shows $49 and I did not click any button to indicate my interest in a resume service.

RegionUp has refused to refund. I said that I was lodging a complaint with MAS and asked for the company name and address as registered (which is public info) but for some reason they are not willing to share that information.

All these events add up and raise questions in my mind. I hope no one ever has to experience this feeling of being violated.


Sorry to hear it. However, their overall service looks confusion. Once I was about to pay, later searched good and found it is rated as a low trustworthy site. So everyone be careful.

Unregistered 03-10-2014 06:13 PM

It is not a bank, so why do you want to complain to MAS?

boongaylim 03-10-2014 06:46 PM

why pay for regiounup
 
Hi,
When you can register for free at jobsbank, why should anyone pay for Regiounup?

Darkzi0n 03-10-2014 08:11 PM

i dont think u sld be emailing to MAS.... i think there's another authority which handles such things..

boongaylim 03-10-2014 11:58 PM

resolving the dispute
 
Goto CASE or small claims tribunal

Unregistered 04-10-2014 12:06 AM

+1

RegionUp is definitely lousy.
Especially for Singapore. Since recruiter cannot even differentiate whether their budget is in USD or SGD.

Unregistered 06-10-2014 11:43 AM

there are many middle - senior level posts in regionup and most salaries are quoted in USD. So are those bogus job postings ? some of the salaries doesn't even match the JD. I.e. USD80K intended budget for a 3-4yr role where the standard mkt rate would perhaps be around SGD4.5-SGD5.5K for similar roles.

Unregistered 22-06-2015 06:57 PM

Thanks For the feedback
 
Warning signs were popping my head when I logged into LinkedIn to search for managerial position. It seems like Region UP is the only company that has the most managerial positions around Singapore.

Sensing amissed, I googled and found out it's the least trustable website! Sheesh!

Unregistered 24-06-2015 01:57 PM

Thanks for sharing feedback
 
Thanks for sharing your feedback. My friend found a job through the RegionUP though just recently. Curious about it since it's the first time I heard about the company so I went to google and searched for them.

I read their pages to know more about their services before registering just to make sure that I understood correctly what they do and how i can use it. I actually found out that they are a subscription-based kind of website but only if you want to actively apply to jobs and communicate to their recruiters. To be fair I didn't feel that I was cheated or what coz I wasn't forced to pay a fee just to deposit my CV.

Fact is there's no other site that's only displaying mid to senior level jobs in the market and all have salary values.

I am also very familiar with online purchases and i really read the details on the page before purchasing. I subscribed to their service after registering and quickly turned off the recurring payment setting to avoid any further charges for now :P

Not a pro RegionUP as I just recently registered and subscribed but I think one should be responsible enough to read the details of the services that you are trying to use. I don't think there's any service in the world that will force you to it without your initial consent. :P #justsaying

Unregistered 24-06-2015 02:32 PM

Seems like a scam
 
I found the fact that one recruiter (regionUP), all of a sudden, has such a strong monopoly in the mid-senior level jabs in a market, very strange.

I asked around to some headhunters based in Singapore that I know from before and most said its a scam. There is ofcourse the possibility that they said so because regionUp is competition, but I find their advertised jobs way to good to be with only one recruiter.

I work in shipping finance and some of their shipping finance jobs look made up with irrelevant figures.

Unregistered 28-06-2015 11:17 PM

it is a scam
 
DO NOT USE regionup, it is almost equivalent to a scam. No one should pay a service to apply for a job.

Abdul 29-06-2015 12:33 PM

Region Up career website
 
Region-up is a Fake career website, all the information and jobs placed on that were fake one. So many people lost money by paying $49 (Actually they debit $98 , adding $49 automatically for Resume services), Please be aware of this information and spread to your circle

Unregistered 03-07-2015 09:44 AM

I've been a recruiter performing executive search close to two decades now but the idea of paying to search/apply/land a job is just bizarre IMO. There are numerous job boards/portals/ social media avenues you can reach out to for free, I'd seriously encourage every job seeker to really spend time doing research in the process of your job hunt.
Not saying RegionUp is a scam of any sorts but paying for what is supposed to be a free service just doesn't work for me.

gwei_mui 29-09-2015 12:29 PM

Definitely a SCAM
 
Hi all,

I am a subject matter expert in a specialised function. Large companies often only have one person working in my area for APAC. Because of this, I have noticed that Region Up is definitely just copying other job ads which have been posted on free forums and by respectable recruiters such as Hays, Michael Page etc.

Also, there was one job listed where the recruiter misspelt the job title and RegionUp even copied it exactly even with the spelling error!

As there are so few jobs in my field (maybe 10-20 total), I can definitely notice that RegionUp is just copying and replicating them all.

Suggest that if you like the look of a job you see on a Region Up ad, google they key terms and you will find the original somewhere.

Don't waste your money. Total scam.

Unregistered 02-10-2015 07:54 AM

Don't use Region Up Job Portal
 
Have to add that Region Up Job Portal is very dubious and unprofessional. They won't offer information about their company structure and is not at all transparent! Everyone please avoid using this portal as most of their postings seemed copied or unreal. There are many credible job sites so use. Be careful!

Unregistered 03-10-2015 05:20 PM

RegionUp is a scam
 
REGIONUP is a scam. Most of the jobs they claim to advertise are ripped directly from public job boards in the first place. The rest are fake jobs. No respectable company would ever advertise their positions with RegionUp because of its unethical practices (deception, false job advertising, charging jobseekers to look at available positions)

Headhunters only charge you if they secure the job for you; in most cases, they won't even charge you-- just the employer. But there are still some incredibly gullible and unfortunate people out there who subscribe to their"service". it's a scam that does so well, they can afford to advertise almost everywhere (and I often see them advertised on LinkedIn)

Unregistered 16-10-2015 01:29 PM

NO Service at all
 
I paid the subscription and no news no feedback at all and how they can help job seekers.
My personal experience so is very very bad...I feel cheated. jobstreet, jobdb much better though simple..be careful

Unregistered 25-01-2016 10:21 AM

GO to search SCAMADVISER...u get the best answer...it's a Scam company, RegionUP
 
Hi All,
Simply go to ://.scamadviser.com/is-regionup.com-safe.html
Verdict: Low Trust Rating. This Site May Not Be Safe to Use

Should read to IDA or MOM......a Scam website.......All Singaporeans beware not to scam by these people.....

Unregistered 25-01-2016 05:54 PM

I think RU is a apnn site.
Thanks for raising awareness. We should stay together against such site, as one people one nation

sunnycarnival 27-01-2016 11:54 AM

Suspicious RegionUp. You need a premium account just to read a message in your inbox, Once you signed up(US$149 for 6 mths), you MUST turn off the auto-renewal or they will charge you again for 6 mths-US$198 (they have since changed to monthly plan). Did not get any calls during my 1 year subscription despite various applications. When my premium account just expired, I received a inbox message again.

Advisor 18-02-2016 08:05 PM

limo company scam
 
RSS LIMO PTE LTD, company based in Singapore will trick u in joining their company as a full time driver, but will ask to register uber and drive and everyday expected to earn $200 for the company for 26 days in a month.they will also ask for deposit of $180 and they not refund. Petrol they pay 70% only. End of the month they will pay u $1800. Initially they say part of their job is driving for uber but it is the full time job. End of the day they eat your money. They also won't give any appointment letter. After you join and think that they have tricked you and want to leave, they won't give u your salary and the $180 deposit. Please be beware of this company.I have given their advertisement link below.
://.gumtree.sg/a-transportation-logistics-jobs/seletar-yio-chu-kang/full+time-limousine-driver-with-basic-salary-%2B-performance-bonus-%2B-profit-sharing/1001366391450910738208909

Unregistered 02-03-2016 09:47 AM

RegionUp scam
 
I agree RegionUp is most likely a scam site. Don't use it.

Unregistered 02-03-2016 04:52 PM

If you can get those high paying jobs on RegionUp in the first place, headhunters will be contacting you. No need to pay for RegionUp membership.

RegionUP Official 01-04-2016 02:26 PM

Quote:

Originally Posted by sunnycarnival (Post 78840)
Suspicious RegionUp. You need a premium account just to read a message in your inbox, Once you signed up(US$149 for 6 mths), you MUST turn off the auto-renewal or they will charge you again for 6 mths-US$198 (they have since changed to monthly plan). Did not get any calls during my 1 year subscription despite various applications. When my premium account just expired, I received a inbox message again.

Dear sunnycarnival,

We are sorry to hear about your experience with us. The auto-renewal setting in your account can actually be turned off easily to avoid unnecessary charges. If you feel that you've been charged by mistake, do let us know and we'll refund any unused service.

We also understand your situation as you've not gotten any feedback from recruiters. To continually value-add our service, we actively help our Premium subscribers look out for suitable jobs and recruiters to reach out to. If you'd like to find out more, feel free to drop us an email.

Regards,
RegionUP Support
[email protected]

Cyberience 29-07-2016 11:06 AM

Unethical
 
There is some serious Ethics problem here. in Most countries, Hong Kong included, it is illegal to charge a Job seeker or candidate for recruitment services, this is the explicit responsibility of the Employer who is paying for the salary and service in finding people, someone looking for a job is of course in need of earning money, and needs to make their money last till they get the next paying position. When I see the free time, but needs a credit card, I will stop right their. why can I not have the free time without giving my credit card? this is just a trick. 1 good thing is you can get the credit card to refund and then they will chase or refuse to pass on the fee to the company.
I think this comes down to the Singapore Way of doing things,Ethics is not a consider factor in Singapore culture.

RegionUP Official 02-08-2016 06:00 PM

Dear Guest,

Thank you for sharing your views. With regards to this, we'd like to also share that RegionUP does not actually provide recruitment services; rather, we are a subscription-based career platform dedicated to provide and give access to mid-to-senior level jobs. If one prefers to be more active in his/her job hunt, s/he is free to upgrade to Premium. That being said, upgrading to Premium is entirely optional and you can choose to remain as a Free Member on the site if you want to.

We hope this addresses your concerns. Feel free to reach out to us at [email protected] for further inquiries. We'd be more than happy to hear from you. Have a good day ahead!

Regards,
RegionUP Support
[email protected]

Unregistered 23-11-2016 05:21 PM

Takeshi sonada in japan owns this site
 
You can look him up on linkedin - regionup.com is a scam - do not use, do not subscribe to it

RegionUP Official 25-11-2016 03:50 PM

Dear Guest,

We're sorry to hear your doubts about our career platform. We'd like to see where we can be of assistance to clarify some inquiries you may have about our service. If you like, you can drop us an email anytime at [email protected], and we will take it from there.

Looking forward to hearing from you soon!

Regards,
RegionUP Team
[email protected]

Unregistered 26-11-2016 11:33 AM

Why is your response not more personable? For eg., provide your and contact number so that present and potential customers can contact you for clarification and to allay their fears that your company is a scam.

I feel that this the best way to settle this debate about the company legitimacy.

Quote:

Originally Posted by RegionUP Official (Post 92496)
Dear Guest,

We're sorry to hear your doubts about our career platform. We'd like to see where we can be of assistance to clarify some inquiries you may have about our service. If you like, you can drop us an email anytime at [email protected], and we will take it from there.

Looking forward to hearing from you soon!

Regards,
RegionUP Team
[email protected]


RegionUP Official 30-11-2016 05:19 PM

Quote:

Originally Posted by Unregistered (Post 92538)
Why is your response not more personable? For eg., provide your and contact number so that present and potential customers can contact you for clarification and to allay their fears that your company is a scam.

I feel that this the best way to settle this debate about the company legitimacy.

Dear Guest,

Thank you for getting back to us! We'd like to share that RegionUP has been a trusted platform for mid-to-senior level job seekers looking for new opportunities within the Asia Pacific. While we might have had some friction regarding the subscription-based model on which our platform operates, we do have satisfied job seekers who have managed to secure new roles and reach their career aspirations with us.

If you'd like, feel free to call us at ​+65-64383435. Our office is located at ​24 Raffles Place #21-03A Clifford Centre, Singapore 048621. We'd like to do our utmost best to help clear your doubts and inquiries about our services.

We hope this helps. Have a wonderful day!

Regards,
RegionUP Support Team

Unregistered 30-11-2016 07:58 PM

don't talk so much cock and just stop posting fake **** lah okay?


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