Bad experience with REGIONUP job portal - Salary.sg Forums
Salary.sg Forums  

Go Back   Salary.sg Forums > The Salary.sg Discussion Forums: > Income and Jobs

Income and Jobs Discuss jobs, career options and of course salaries




Bad experience with REGIONUP job portal

Reply
 
Thread Tools
  #1 (permalink)  
Old 03-10-2014, 04:11 PM
Junior Member
 
Join Date: Oct 2014
Posts: 1
Questionit is on a distinguished road
Angry Bad experience with REGIONUP job portal

I do NOT recommend using REGIONUP job portal because I was made to pay for services that I did not know i was purchasing. Here's what happened:

In Sep 2014 i subscribed to a one-month Premium Membership for $49 but was charged an additional $49 for a resume service that was not shown in the payment summary at check-out. Although i received 2 payment receipt emails from RegionUp, they came at the same time, showing the same price and nothing indicated that the total charges would be $98 (or two charges of $49 each).

It all seems very strange to me and unlike any other web purchase i have ever done in my life (& i have done many). In all my web purchases, the payment summary shows exactly what you're paying for. No hidden charges for a product/service that I didn't explicitly and expressly authorize. In the case of RegionUp, the resume service was not clearly shown as a separate purchase item for another $49 and I would have expected to see a total charge of $98 if i wanted the resume service. The email receipts raised no alarm bells in my mind as a result. Perhaps I failed to read the fine print somewhere or that I failed to really think about what was happening. But the fact is fact: Payment summary at check-out shows $49 and I did not click any button to indicate my interest in a resume service.

RegionUp has refused to refund. I said that I was lodging a complaint with MAS and asked for the company name and address as registered (which is public info) but for some reason they are not willing to share that information.

All these events add up and raise questions in my mind. I hope no one ever has to experience this feeling of being violated.

Reply With Quote
  #2 (permalink)  
Old 03-10-2014, 05:18 PM
Unregistered
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by Questionit View Post
I do NOT recommend using REGIONUP job portal because I was made to pay for services that I did not know i was purchasing. Here's what happened:

In Sep 2014 i subscribed to a one-month Premium Membership for $49 but was charged an additional $49 for a resume service that was not shown in the payment summary at check-out. Although i received 2 payment receipt emails from RegionUp, they came at the same time, showing the same price and nothing indicated that the total charges would be $98 (or two charges of $49 each).

It all seems very strange to me and unlike any other web purchase i have ever done in my life (& i have done many). In all my web purchases, the payment summary shows exactly what you're paying for. No hidden charges for a product/service that I didn't explicitly and expressly authorize. In the case of RegionUp, the resume service was not clearly shown as a separate purchase item for another $49 and I would have expected to see a total charge of $98 if i wanted the resume service. The email receipts raised no alarm bells in my mind as a result. Perhaps I failed to read the fine print somewhere or that I failed to really think about what was happening. But the fact is fact: Payment summary at check-out shows $49 and I did not click any button to indicate my interest in a resume service.

RegionUp has refused to refund. I said that I was lodging a complaint with MAS and asked for the company name and address as registered (which is public info) but for some reason they are not willing to share that information.

All these events add up and raise questions in my mind. I hope no one ever has to experience this feeling of being violated.

Sorry to hear it. However, their overall service looks confusion. Once I was about to pay, later searched good and found it is rated as a low trustworthy site. So everyone be careful.

Reply With Quote
  #3 (permalink)  
Old 03-10-2014, 06:13 PM
Unregistered
Guest
 
Posts: n/a
Default

It is not a bank, so why do you want to complain to MAS?

Reply With Quote
  #4 (permalink)  
Old 03-10-2014, 06:46 PM
Senior Member
 
Join Date: Jun 2014
Posts: 47
boongaylim is on a distinguished road
Default why pay for regiounup

Hi,
When you can register for free at jobsbank, why should anyone pay for Regiounup?
Reply With Quote
  #5 (permalink)  
Old 03-10-2014, 08:11 PM
Senior Member
 
Join Date: Sep 2013
Posts: 36
Darkzi0n is on a distinguished road
Default

i dont think u sld be emailing to MAS.... i think there's another authority which handles such things..
Reply With Quote
  #6 (permalink)  
Old 03-10-2014, 11:58 PM
Senior Member
 
Join Date: Jun 2014
Posts: 47
boongaylim is on a distinguished road
Default resolving the dispute

Goto CASE or small claims tribunal
Reply With Quote

  #7 (permalink)  
Old 04-10-2014, 12:06 AM
Unregistered
Guest
 
Posts: n/a
Default

+1

RegionUp is definitely lousy.
Especially for Singapore. Since recruiter cannot even differentiate whether their budget is in USD or SGD.
Reply With Quote
  #8 (permalink)  
Old 06-10-2014, 11:43 AM
Unregistered
Guest
 
Posts: n/a
Default

there are many middle - senior level posts in regionup and most salaries are quoted in USD. So are those bogus job postings ? some of the salaries doesn't even match the JD. I.e. USD80K intended budget for a 3-4yr role where the standard mkt rate would perhaps be around SGD4.5-SGD5.5K for similar roles.
Reply With Quote
  #9 (permalink)  
Old 22-06-2015, 06:57 PM
Unregistered
Guest
 
Posts: n/a
Default Thanks For the feedback

Warning signs were popping my head when I logged into LinkedIn to search for managerial position. It seems like Region UP is the only company that has the most managerial positions around Singapore.

Sensing amissed, I googled and found out it's the least trustable website! Sheesh!
Reply With Quote
  #10 (permalink)  
Old 24-06-2015, 01:57 PM
Unregistered
Guest
 
Posts: n/a
Default Thanks for sharing feedback

Thanks for sharing your feedback. My friend found a job through the RegionUP though just recently. Curious about it since it's the first time I heard about the company so I went to google and searched for them.

I read their pages to know more about their services before registering just to make sure that I understood correctly what they do and how i can use it. I actually found out that they are a subscription-based kind of website but only if you want to actively apply to jobs and communicate to their recruiters. To be fair I didn't feel that I was cheated or what coz I wasn't forced to pay a fee just to deposit my CV.

Fact is there's no other site that's only displaying mid to senior level jobs in the market and all have salary values.

I am also very familiar with online purchases and i really read the details on the page before purchasing. I subscribed to their service after registering and quickly turned off the recurring payment setting to avoid any further charges for now :P

Not a pro RegionUP as I just recently registered and subscribed but I think one should be responsible enough to read the details of the services that you are trying to use. I don't think there's any service in the world that will force you to it without your initial consent. :P #justsaying
Reply With Quote
Reply

Bookmarks

Tags
complaint, deceptive, job search, regionup, unethical

« Previous Thread | Next Thread »
Thread Tools

Posting Rules
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Favourite Job Search Portal bilano Income and Jobs 0 25-06-2013 11:04 PM
Anyone has working experience at EMAS before? earendil Income and Jobs 0 05-04-2013 10:17 PM
5 more IT JOBS in our portal OMG-Consulting Income and Jobs 0 04-04-2013 09:33 AM
please share your industry experience gcl Income and Jobs 0 24-03-2013 12:25 PM
Pay as an Account Executive (Experience) Karrie Income and Jobs 5 03-12-2012 12:44 PM

» 30 Recent Threads
Insurance Management Associate... ( 1 2 3... Last Page)
30 Replies, 11,868 Views
Local Uni Class of 2020 - COVID19... ( 1 2 3)
24 Replies, 2,540 Views
Career at Keppel
3 Replies, 163 Views
Compare civil service salary ( 1 2 3... Last Page)
9,112 Replies, 5,274,002 Views
What is the usual salary for...
1 Replies, 1,591 Views
MAS : Mid Career Professionals ( 1 2 3... Last Page)
119 Replies, 94,356 Views
OCBC Graduate Talent Programme... ( 1 2 3... Last Page)
250 Replies, 74,108 Views
Career as Teacher ( 1 2 3... Last Page)
2,310 Replies, 1,467,249 Views
Job offer from Apple ( 1 2 3... Last Page)
395 Replies, 69,637 Views
Lawyer Salary ( 1 2 3... Last Page)
4,961 Replies, 2,182,006 Views
Anyone jobless for a long time... ( 1 2 3... Last Page)
2,689 Replies, 1,011,212 Views
DBS Graduate Associate Program ( 1 2 3... Last Page)
663 Replies, 325,096 Views
Our Poll Results: 45% Fresh... ( 1 2 3)
28 Replies, 15,375 Views
Civil Service Performance Bonus ( 1 2 3... Last Page)
1,573 Replies, 1,218,388 Views
Pay for digital marketing agencies
6 Replies, 1,761 Views
Life as a ICA Senior Officer ( 1 2 3... Last Page)
101 Replies, 120,482 Views
merit increment in civil service ( 1 2 3)
25 Replies, 37,002 Views
Fresh Grad from local U cant find... ( 1 2 3)
23 Replies, 2,405 Views
Marsh Graduate Development Program ( 1 2)
14 Replies, 1,040 Views
Big 4 firm rescind offers ( 1 2 3... Last Page)
44 Replies, 9,785 Views
Save A LOT on your Vitamins
5 Replies, 3,104 Views
Which degree is the best return on... ( 1 2 3... Last Page)
69 Replies, 13,826 Views
Q: Big4 - Yearly salary increment ( 1 2 3... Last Page)
877 Replies, 715,655 Views
Singtel Management Associate... ( 1 2 3... Last Page)
123 Replies, 79,571 Views
No progression in civil service... ( 1 2 3... Last Page)
38 Replies, 20,795 Views
How much are you earning per annum? ( 1 2 3... Last Page)
11,867 Replies, 3,644,437 Views
[advice] Recruitment agency...
5 Replies, 617 Views
is computer science a good choice... ( 1 2)
10 Replies, 979 Views
Powered by vBadvanced CMPS v3.2.2



All times are GMT +8. The time now is 07:56 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.3.2