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Old 31-08-2017, 04:51 PM
itcsmichaeltan itcsmichaeltan is offline
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Default IT Support Service Engineer

Our client is a multinational enterprise information technology company. They are looking for experienced IT Support Service Engineer to join their team in Singapore.

Job Responsibilities:

The IT Support Service Engineer will provide remote and on-site support (Level 1 and 2), handle technical inquiries and provide technical support on Desktop, Server and Networking issues.

Main duties include:
Troubleshoot and support issues related to domain, desktop, server, and network.
Collaborate with Global Helpdesk to provide desk-side support
Setup of desktop and laptop
Manage ad hoc upgrade for backup devices/server/network devices/desk-side applications
Provide support to email applications, remote access, intranet/internet, and collaborative tools
Provide telephony infrastructure support
Co-ordinate the raising and monitoring of calls to 3rd Party Vendors for onsite repairs & maintenance of equipment/services
Manage the asset disposal for infrastructure equipment
Daily support for computer room to verify server health, backup operation, temperature & humidity check, housekeeping and power shutdown and etc.
Co-ordinate upgrades, power shutdown, and manage IT service shutdown and start-up

Job Requirements:

Any IT certification, or equivalent
At least 1-2 years of technical hands-on experience in providing support on Desktop, Server and Networking issues
Strong Analytical and troubleshooting skills

How to apply?

You may send your updated resume in MS Word to Michael Tan (Registration No.: R1766933 / EA Licence No: 13C6507) at [email protected]
Please be informed that only shortlisted applicants will be notified.

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