Husky,
I sense here that it's the contacts & the loyalty of the contacts that defines the success of a business. Is that the key-point?
I recalled yesterday's paper about animator Sung Linggun saying about making cold-calls initially & not having to be able to "make it" just because they simply cannot establish some sort of contact...
Can we perhaps say that the key lesson here is: For the success of a business, contact is the key?
Perhaps understanding that, we now know where to focus our energy IF we were to embark on setting up a business.
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