Hi guys, do you all feel that sg PTS in general (esp the older ones) tend to just want treatment for their symptom rather than treating/investigating for the underlying cause of their symptoms?

Can give many examples of that in my practice in ops.
A) rash- just wants gentrisone because it works, not keen to hear about its side effects, and what could be the underlying cause of the rash (in this case was actually venous eczema...)
B) just want omeprazole for GERD coz it works. Not keen to work up/scope even though the gerd is like persistent for years. (Never had scope previously)
C) just want anarex for longstanding back pain/knee pain, refused to consider XR, or evaluation of possible causes, or consider physio as alternative ..

Many more examples I can think of.
But seems that people (esp the older PTS) don't get worried until they get symptoms. (Hence hard to convince them on the importance of chronic disease control), and when they get symptoms, they only want symptomatic relief, and not investigate/treat for underlying cause...

Not sure if pple feel the same or maybe I just noob.