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| Income and Jobs Discuss jobs, career options and of course salaries |
Topic Review (Newest First)
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| 02-01-2021 05:00 PM | |
| faluja |
Hiring IT Desktop Support Engineers We are looking for three IT Desktop Support Engineers Responsibilities: • Provide excellent customer service • Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation. • Support on desktops, notebooks, printers, scanners hardware components. • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS or any bank standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. • Installation of bank access and in-house applications. • Provides support for queries, escalation, problem determination, resolution and MAC – move, add and change. • Printer Maintenance. • Take on and resolve complex calls or tasks the other engineers could not resolve. • Responsible for learning and working independently. • Responsible for providing excellent support and timely service. Requirements: • At least a Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma. • Prefer minimum 1-2 years experience or more. • Good attitude. • Willing to learn and work in a team. • Strong problem-solving skills. • Excellent client-facing skills. • Professional presence and excellent communication skills. How to Apply: Email your resume to [email protected] |
