IT Support Service Engineer
Our client is a multinational enterprise information technology company. They are looking for experienced IT Support Service Engineer to join their team in Singapore.
Job Responsibilities: The IT Support Service Engineer will provide remote and on-site support (Level 1 and 2), handle technical inquiries and provide technical support on Desktop, Server and Networking issues. Main duties include: • Troubleshoot and support issues related to domain, desktop, server, and network. • Collaborate with Global Helpdesk to provide desk-side support • Setup of desktop and laptop • Manage ad hoc upgrade for backup devices/server/network devices/desk-side applications • Provide support to email applications, remote access, intranet/internet, and collaborative tools • Provide telephony infrastructure support • Co-ordinate the raising and monitoring of calls to 3rd Party Vendors for onsite repairs & maintenance of equipment/services • Manage the asset disposal for infrastructure equipment • Daily support for computer room to verify server health, backup operation, temperature & humidity check, housekeeping and power shutdown and etc. • Co-ordinate upgrades, power shutdown, and manage IT service shutdown and start-up Job Requirements: • Any IT certification, or equivalent • At least 1-2 years of technical hands-on experience in providing support on Desktop, Server and Networking issues • Strong Analytical and troubleshooting skills How to apply? You may send your updated resume in MS Word to Michael Tan (Registration No.: R1766933 / EA Licence No: 13C6507) at [email protected] Please be informed that only shortlisted applicants will be notified. |
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