Full time job - Customer Happiness Specialist in Nubela Pte. Ltd.

[LYC14]

Founded on 7 August 2014, Nubela Pte. Ltd., located at Nanyang Polytechnic, Singapore, focuses on developing Internet software tools. Our first product, launched on 30 January 2015, is Gom VPN (Virtual Private Network), that allows one to access blocked sites securely and anonymously.

Indeed, it has been so successful that it has attracted more than 280,000 active users and is now #1 VPN on the Chrome web store. The key to our success is our steadfast belief in humanizing software. We strongly believe that software should be easily understood and utilized by everyone. That is why we always ensure that whatever technology we develop must be as user-friendly as possible.

Using the same technologies from Gom, Nubela is now disrupting the $5 billion market of Content Delivery Network (CDN) by releasing our own free CDN, named Kloudsec, with an accompanied app store for web development tools. Kloudsec finds and fixes any problems on your websites automatically and easily. Currently, we are kick-starting our sales and marketing strategies for Kloudsec and this is where we need your help!

Responsibilities

You'll be in charge of all the non-technical aspects of our business for both Gom and Kloudsec:

• Attending networking events
• Building public relations
• Conducting B2B sales
• Documenting meetings
• Launching marketing strategies
• Liaising with other businesses and partners
• Managing customer support
• Reaching out to our community of users

Requirements

• No prior experience is required; attitude is everything!
• Fresh polytechnic or university graduates can apply.
• Good English speaking and writing skills are a must.
• Basic MS Office skills required.
• Positive, never-say-die attitude ---> When the going gets tough, the tough gets going!
• Friendly and sociable ---> Lots of people to meet!
• Bubbly and energetic ---> Lots of talking and socialising to do!
• Confident and fluent ---> You'll be thrown to many unknown situations to explore!

If you're interested, drop us an email at [email protected], along with a copy of your resume. Feel free to shoot us an email if you have any queries! Thanks!