SingTel Violated IDA Code and Destroyed My Trust
Thanks to a comment from "Passerby" on my previous post on SingTel's unfair tactic, I now believe - though I'm not a lawyer - that SingTel has violated the Telecommunications Act's Code of Practice for Provision of Premium Rate Services, which states:
Quote:
So, in my expert opinion, SingTel has violated the IDA Code. A friend also got the Colour-Me-Tones service automatically FORCED upon her WITHOUT her consent. This is the unsolicited SMS she received: Quote:
[Update 20 Dec: SingTel has stopped this illegal promotion. I also read in yesterday's My Paper that Case is aware of this and has in fact advised SingTel that such opt-out promotions were "not acceptable". The consumer watchdog also said "silence cannot be allowed to mean that the consumer is deemed to agree under a business contract." I await to see if IDA is interested in giving SingTel a stern warning. Maybe SingTel should be fined as well.] http://www.salary.sg/2008/singtel-vi...oyed-my-trust/ |
3612
aiya, they've been doing it since last year. see: http://comment.straitstimes.com/showthread.php?t=8009
IDA is sleeping on the job. World class. |
3613
From the link given by 1 above, someone even wrote to Straits Times last year. Maybe IDA is too busy with more important matters, like doing roadshows and their iN2015 masterplan.
http://www.straitstimes.com/ST+Forum/Online+Story/STIStory_187861.html |
3822
ya, u should check out citibank's claim
They say that Citibank ATM machines will be available at ALL mrt stations. But i have found at least 3 mrt stations without any signage or Citibank ATM facility BoonKeng, Little India, Farrer Park all for the right reasons ? |
3824
and what's the connection with this singtel issue? can't you just go to the next mrt station? well, unless u live in boon keng and work in little india and never wander beyond farrer park...
|
3839
The "Citi" poster doesn't even have his facts right. I can't find any claim from Citibank that they would make ATMs available at ALL MRT stations. http://www.channelnewsasia.com/stori...288019/1/.html
Seems like a dumb idea to make that kind of promise, even if internally the bank intends to do so at some stage. |
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