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Unregistered 23-09-2021 01:06 AM

Quote:

Originally Posted by Unregistered (Post 183892)
It's very sad that MAS is trying to do so many new things but is unwilling to hire additional staff. Instead, they simply dump it on the existing staff and ask them to handle it.

The management needs to understand that we are not the Bank of England. It cannot expect us to be producing cutting-edge work when we don't have the same amount of resources or expertise.

Worst is that many of the bosses do not even understand how difficult their requests are. Why don't you do this? Why don't you do that?

Yes, it is easy to make such requests. But have they considered operationally how it is supposed to be done? Whose responsibility is it? How should the work be divided? Is it better if we outsource this to a third party? Do our existing staff have enough resources to cope? Should we actually hire personnel who are experienced in this rather than asking our staff to handle something they have not done before?

In many cases, unfortunately, bosses are only capable of "big picture" ideas, which I believe any MAS officer is also capable of. It is not hard to dream. In terms of delivery though, this is where they completely fall short. There is a remarkable lack of awareness on constraints, believing that any constraint can somehow be solved. Or even if they are aware of the constraints, they do not want to think about it deeply, hoping that by delegating it to someone, that person can miraculously complete the task without any fuss.

Thus, what usually happens is that the person tasked with the additonal responsibilities:
1) Is already packed to the brim with existing work.
2) Has no idea about the additional responsibilities.
3) Being Singaporean, is too afraid to reject the new task.

He thus makes a half-hearted attempt trying to contact a few people who might know about the new task. If he is lucky, he gets a reply because other people are also busy with their own work. If he is unlucky, he gets no reply. But, he also does not want to follow-up because he is also busy and has to spend his time on his core responsibilities.

Thus, this issue just lingers on and on until the staff either leaves MAS or the boss is absorbed is some other new idea and forgets about the issue. After wasting everyone's time over months/years, it becomes apparent that this issue was not really important in the first place. This cycle then repeats itself with other issues.

The other major central banks are much more focused. When they want to do something, they are willing to commit the necessary resources to do it, even if there is no guarantee of success. They accept as a core principle that if you decide to do something, you put your best foot forward. MAS, on the other hand, loves to pussyfoot around issues and naively hopes that everything will somehow turn out well in the end. Quite sad in my opinion.

Very true and well said. Hoping the management wakes up one day. Indeed, no one will want to reject new task for the fear of being penalised in appraisal. Furthermore, with the high workload, mas shld look at reviewing salary package. Otherwise, moral will be down and eventually ppl leaves the organisation.

Unregistered 23-09-2021 08:33 AM

Quote:

Originally Posted by Unregistered (Post 183910)
Very true and well said. Hoping the management wakes up one day. Indeed, no one will want to reject new task for the fear of being penalised in appraisal. Furthermore, with the high workload, mas shld look at reviewing salary package. Otherwise, moral will be down and eventually ppl leaves the organisation.

*morale will be down

Unregistered 23-09-2021 06:33 PM

Quote:

Originally Posted by Unregistered (Post 183910)
Very true and well said. Hoping the management wakes up one day. Indeed, no one will want to reject new task for the fear of being penalised in appraisal. Furthermore, with the high workload, mas shld look at reviewing salary package. Otherwise, moral will be down and eventually ppl leaves the organisation.

there will always be fresh ppl to come onboard

Unregistered 24-09-2021 11:25 AM

Quote:

Originally Posted by Unregistered (Post 183980)
there will always be fresh ppl to come onboard

exactly, considering MAS is considered top tier CS with scope to move to FI's there are a trainload of people waiting to take your position if you leave

Unregistered 26-09-2021 11:19 AM

Thinking of going to a bank alr. Mas is underpaid

Unregistered 26-09-2021 03:32 PM

Recent comments on this thread seem to be leaning towards negative sentiment... Were the common issues (e.g. being overworked and underpaid, excessive additional projects/tasks) always present? Based on superficial look at the earlier comments, it seemed that it wasn't so bad in the past.

Unregistered 26-09-2021 05:49 PM

Quote:

Originally Posted by Unregistered (Post 184298)
Recent comments on this thread seem to be leaning towards negative sentiment... Were the common issues (e.g. being overworked and underpaid, excessive additional projects/tasks) always present? Based on superficial look at the earlier comments, it seemed that it wasn't so bad in the past.

Personally, I feel the compensation is ok, but the workload is not.

Compared to seven years ago, officers are expected to work on at least 1.5x the amount of ongoing projects, some of which are only marginally related to their core jobscope.

As you can guess, many of these projects relate to developments in the financial industry like sustainability matters, cyber risk, corporate governance, etc.

Of course, it is important for officers to keep abrest of these matters. But it is far more important for MAS to ensure that it is dedicating enough resources and not dump the workolad on existing officers.

It is not that officers don't wish to take on challenges, but there are simply limits to how effectively an officer can handle so many ongoing projects at the same time, most of which are only tangentially-related to his/her core jobscope. The officers get worn out, and simple projects that can be easily completed get pushed back further and further.

The organization is aware that headcount is lacking (I hope), and they always cite budget constraints. While headcount has actually been increasing over the years, it has been at a glacial pace and the increase in workload has far outpaced the increase in headcount.

When you compare with other big central banks and regulators, I daresay that their workload is way more manageable, and this is because their countries do not have a problem dedicating resources where it is needed. Over here, the organization expects excellent performance but is unwilling to put its money where its mouth is in terms of staffing (how the organization actually allocates projects to staff can take up an entire separate post).

Staff turnover has actually not been very high. I hazard a guess that this is due to COVID-19, where people see the benefits of having stability in a job and where companies might be cautious in their hiring. However, as soon as there is a new normal in place, I get a sense that many staff would be wanting out at the first opportunity.

To its credit, the organization is aware of staff morale and mental health, and has several initiatives that address this. This is all well and good and ought to be promoted elsewhere. However, I would liken it to putting bandages over a gaping wound; it is not enough. You have to close the wound by acknowledging and tackling the problem at the source.

Unregistered 26-09-2021 07:09 PM

Quote:

Originally Posted by Unregistered (Post 184313)
Personally, I feel the compensation is ok, but the workload is not.

Compared to seven years ago, officers are expected to work on at least 1.5x the amount of ongoing projects, some of which are only marginally related to their core jobscope.

As you can guess, many of these projects relate to developments in the financial industry like sustainability matters, cyber risk, corporate governance, etc.

Of course, it is important for officers to keep abrest of these matters. But it is far more important for MAS to ensure that it is dedicating enough resources and not dump the workolad on existing officers.

It is not that officers don't wish to take on challenges, but there are simply limits to how effectively an officer can handle so many ongoing projects at the same time, most of which are only tangentially-related to his/her core jobscope. The officers get worn out, and simple projects that can be easily completed get pushed back further and further.

The organization is aware that headcount is lacking (I hope), and they always cite budget constraints. While headcount has actually been increasing over the years, it has been at a glacial pace and the increase in workload has far outpaced the increase in headcount.

When you compare with other big central banks and regulators, I daresay that their workload is way more manageable, and this is because their countries do not have a problem dedicating resources where it is needed. Over here, the organization expects excellent performance but is unwilling to put its money where its mouth is in terms of staffing (how the organization actually allocates projects to staff can take up an entire separate post).

Staff turnover has actually not been very high. I hazard a guess that this is due to COVID-19, where people see the benefits of having stability in a job and where companies might be cautious in their hiring. However, as soon as there is a new normal in place, I get a sense that many staff would be wanting out at the first opportunity.

To its credit, the organization is aware of staff morale and mental health, and has several initiatives that address this. This is all well and good and ought to be promoted elsewhere. However, I would liken it to putting bandages over a gaping wound; it is not enough. You have to close the wound by acknowledging and tackling the problem at the source.

Well said! May I suggest that you reflect this in the upcoming employee satisfaction survey?

Unregistered 30-09-2021 10:53 PM

Bonus
 
Do u know the month which Mas pays bonus and which is the earliest month one can resign?

COVID-19 01-10-2021 01:23 AM

Quote:

Originally Posted by Unregistered (Post 184834)
Do u know the month which Mas pays bonus and which is the earliest month one can resign?

Bonus was paid on 9 April 2021.
To be on the safe side, i resigned only after getting the amount. Because have 3 months notice period.

Unregistered 01-10-2021 10:26 AM

Quote:

Originally Posted by COVID-19 (Post 184848)
Bonus was paid on 9 April 2021.
To be on the safe side, i resigned only after getting the amount. Because have 3 months notice period.

Was it a challenge finding a new job with a 3 month notice period (typical notice period is around a month)?

Unregistered 01-10-2021 06:01 PM

Job
 
Is it worth to jump to banks? If so, local banks or investment banks like credit suisse, Nomura etc?

Unregistered 02-10-2021 01:53 PM

How many % increment to ask to jump to local banks?

Unregistered 05-10-2021 07:27 AM

Quote:

Originally Posted by Unregistered (Post 184861)
Was it a challenge finding a new job with a 3 month notice period (typical notice period is around a month)?

Of course. I interviewed with a small insurance company for a compliance role, and they were taken aback when I said I can only start in 3 months' time. Although in the end they still offered the role, I did not take it up because it seem to be full of sai Kang.

Unregistered 06-10-2021 10:47 PM

Unsavory work
 
Quote:

Originally Posted by Unregistered (Post 183892)
It's very sad that MAS is trying to do so many new things but is unwilling to hire additional staff. Instead, they simply dump it on the existing staff and ask them to handle it.

The management needs to understand that we are not the Bank of England. It cannot expect us to be producing cutting-edge work when we don't have the same amount of resources or expertise.

Worst is that many of the bosses do not even understand how difficult their requests are. Why don't you do this? Why don't you do that?

Yes, it is easy to make such requests. But have they considered operationally how it is supposed to be done? Whose responsibility is it? How should the work be divided? Is it better if we outsource this to a third party? Do our existing staff have enough resources to cope? Should we actually hire personnel who are experienced in this rather than asking our staff to handle something they have not done before?

In many cases, unfortunately, bosses are only capable of "big picture" ideas, which I believe any MAS officer is also capable of. It is not hard to dream. In terms of delivery though, this is where they completely fall short. There is a remarkable lack of awareness on constraints, believing that any constraint can somehow be solved. Or even if they are aware of the constraints, they do not want to think about it deeply, hoping that by delegating it to someone, that person can miraculously complete the task without any fuss.

Thus, what usually happens is that the person tasked with the additonal responsibilities:
1) Is already packed to the brim with existing work.
2) Has no idea about the additional responsibilities.
3) Being Singaporean, is too afraid to reject the new task.

He thus makes a half-hearted attempt trying to contact a few people who might know about the new task. If he is lucky, he gets a reply because other people are also busy with their own work. If he is unlucky, he gets no reply. But, he also does not want to follow-up because he is also busy and has to spend his time on his core responsibilities.

Thus, this issue just lingers on and on until the staff either leaves MAS or the boss is absorbed is some other new idea and forgets about the issue. After wasting everyone's time over months/years, it becomes apparent that this issue was not really important in the first place. This cycle then repeats itself with other issues.

The other major central banks are much more focused. When they want to do something, they are willing to commit the necessary resources to do it, even if there is no guarantee of success. They accept as a core principle that if you decide to do something, you put your best foot forward. MAS, on the other hand, loves to pussyfoot around issues and naively hopes that everything will somehow turn out well in the end. Quite sad in my opinion.

Totally agree with this post - Not sure why management will naively think that it is possible to keep increasing productivity of staff to deal with the ever increasing work demands as the financial sector grows. The technological "improvements" introduced involving analytics have given rise to more issues/false positives to be followed-up manually in the supervisory space.

The general morale of the existing staff is only going to get worse, with ever increasing workload, leaving very little time to pursue training, self development and reflection, coupled with peers in the private sector earning more in general for their hours of labor. The whole vicious cycle leading to low morale can be summarised as follows:

Boss or his/her superior wants multiple initiatives to pursued within the work year, delegates this task to a team without consideration of resource/capacity constraints ---> This gets delegated further down the chain, with arbitrary deadline set, officers are expected to multitask and meet this deadline ---> get questioned why the task cannot be completed, reason such as being bogged down by daily BAU, or covering team-mates who have resigned/on long term leave is often unacceptable ---> Officers burn out over time, and tries to kick the can down the road as much as possible, until they resign ---> Boss again delegates the task to other officers/new joiners who often don't get proper handover from officers who have resigned.

This is only the unsavory work part (the push factor) of the equation. Coupled with the generally low pay factor vis-a-vis the private sector which is hiring, it is a no brainer why officers will eventually leave. Perhaps management should also reflect on why are there so many job opportunities in the market that are suitable for MAS officers to fill, that is because there are many new initiatives (developmental, new regulatory requirements) that have already been pushed out, forcing increase in labor demand to pursue new opportunities or to implement a new reg change. When will management think it is enough to take a break, or that it warrants increase in headcount to deal with the enquiries or applications borne out of these new initiatives?

Management often pitch that technological improvements will help us to manage our workload better (think - chat bot). Please wake up from this Joke (think - the recent embarrassment of "Ask Jamie" answering a simple and relevant question on COVID). Technological improvements will not make our daily tasks of answering enquiries that are so dynamic (with varying degree of understanding required) any easier, and will only embarrass MAS further, if we are sending Bots to address consumer queries. The solution is really to increase labor to meet the demands of the new economy. And please stop underpricing the cost of staff turnover (especially experienced staff with rich institutional knowledge) - Please appreciate the well being of your existing staff more!

Unregistered 06-10-2021 11:23 PM

Quote:

Originally Posted by Unregistered (Post 183892)
It's very sad that MAS is trying to do so many new things but is unwilling to hire additional staff. Instead, they simply dump it on the existing staff and ask them to handle it.

The management needs to understand that we are not the Bank of England. It cannot expect us to be producing cutting-edge work when we don't have the same amount of resources or expertise.

Worst is that many of the bosses do not even understand how difficult their requests are. Why don't you do this? Why don't you do that?

Yes, it is easy to make such requests. But have they considered operationally how it is supposed to be done? Whose responsibility is it? How should the work be divided? Is it better if we outsource this to a third party? Do our existing staff have enough resources to cope? Should we actually hire personnel who are experienced in this rather than asking our staff to handle something they have not done before?

In many cases, unfortunately, bosses are only capable of "big picture" ideas, which I believe any MAS officer is also capable of. It is not hard to dream. In terms of delivery though, this is where they completely fall short. There is a remarkable lack of awareness on constraints, believing that any constraint can somehow be solved. Or even if they are aware of the constraints, they do not want to think about it deeply, hoping that by delegating it to someone, that person can miraculously complete the task without any fuss.

Thus, what usually happens is that the person tasked with the additonal responsibilities:
1) Is already packed to the brim with existing work.
2) Has no idea about the additional responsibilities.
3) Being Singaporean, is too afraid to reject the new task.

He thus makes a half-hearted attempt trying to contact a few people who might know about the new task. If he is lucky, he gets a reply because other people are also busy with their own work. If he is unlucky, he gets no reply. But, he also does not want to follow-up because he is also busy and has to spend his time on his core responsibilities.

Thus, this issue just lingers on and on until the staff either leaves MAS or the boss is absorbed is some other new idea and forgets about the issue. After wasting everyone's time over months/years, it becomes apparent that this issue was not really important in the first place. This cycle then repeats itself with other issues.

The other major central banks are much more focused. When they want to do something, they are willing to commit the necessary resources to do it, even if there is no guarantee of success. They accept as a core principle that if you decide to do something, you put your best foot forward. MAS, on the other hand, loves to pussyfoot around issues and naively hopes that everything will somehow turn out well in the end. Quite sad in my opinion.

Hi Admin, I posted a rather long reply to this, and would like to delete it please. Can you assist please :)

Unregistered 07-10-2021 04:44 PM

MAS DD Pay
 
Quote:

Originally Posted by Unregistered (Post 184272)
Thinking of going to a bank alr. Mas is underpaid

what is base salary, PB, and the annual package a DD gets in MAS, average?

Unregistered 08-10-2021 10:56 AM

Quote:

Originally Posted by Unregistered (Post 184272)
Thinking of going to a bank alr. Mas is underpaid

you sure that you can transition to a bank so easily?

Unregistered 08-10-2021 05:29 PM

Quote:

Originally Posted by Unregistered (Post 185648)
you sure that you can transition to a bank so easily?

Bank is so big, depends on which roles the bank is looking for. Someone with a financial regulatory background should be able to snag a role.

Unregistered 08-10-2021 08:50 PM

Quote:

Originally Posted by Unregistered (Post 185581)
what is base salary, PB, and the annual package a DD gets in MAS, average?

First few years of DD is about 9k+

Total package about 14.5 months approx

Unregistered 08-10-2021 08:57 PM

Quote:

Originally Posted by Unregistered (Post 185702)
First few years of DD is about 9k+

Total package about 14.5 months approx

Apologies. Total package is about 13.5 not 14.5

Unregistered 09-10-2021 01:40 PM

I have seen this job ad - "Deputy Director / Assistant Director, Enforcement (Investigator)" being reposted on Careers@gov over the past few months. Is the turn over really that bad?

Unregistered 09-10-2021 06:45 PM

Quote:

Originally Posted by Unregistered (Post 185705)
Apologies. Total package is about 13.5 not 14.5

Dont seems competitive. But they trying to hire alot recently.

Unregistered 11-10-2021 10:08 PM

Quote:

Originally Posted by Unregistered (Post 185648)
you sure that you can transition to a bank so easily?

Gone are the days when MAS officers have an edge. The banking landscape changed alot the last few years and sorry to disappoint but MAS officers do not have the skillset to be good fit. Even if you are from a supervisory role, it can be hard unless you have relevant technical skillsets.

Unregistered 11-10-2021 10:09 PM

Quote:

Originally Posted by Unregistered (Post 185764)
I have seen this job ad - "Deputy Director / Assistant Director, Enforcement (Investigator)" being reposted on Careers@gov over the past few months. Is the turn over really that bad?

It could also mean a very picky or fussy hiring manager

Unregistered 12-10-2021 11:12 AM

Quote:

Originally Posted by Unregistered (Post 185912)
Gone are the days when MAS officers have an edge. The banking landscape changed alot the last few years and sorry to disappoint but MAS officers do not have the skillset to be good fit. Even if you are from a supervisory role, it can be hard unless you have relevant technical skillsets.

what are the "relevant technical skillsets", if you don't mind me asking?

Unregistered 12-10-2021 09:00 PM

Quote:

Originally Posted by Unregistered (Post 185965)
what are the "relevant technical skillsets", if you don't mind me asking?

Regulatory skills like MAS637 policy, specialists role etc

Unregistered 12-10-2021 10:45 PM

Quote:

Originally Posted by Unregistered (Post 185912)
Gone are the days when MAS officers have an edge. The banking landscape changed alot the last few years and sorry to disappoint but MAS officers do not have the skillset to be good fit. Even if you are from a supervisory role, it can be hard unless you have relevant technical skillsets.

Let me offer a slightly different perspective.

Compliance is a very big field. It ranges from financial reporting to tech risk all the way to anti-money laundering. It is true that an MAS officer will not have experience in all of these fields (unless he has rotated around the various departments). Indeed, it is also rare even for people outside MAS to be able to specialize in so many areas.

Where an MAS officer can add value, is how they are able to grasp the regulations, even of departments different to their own. The fact of the matter is that MAS is a very principle-based regulator. Our regulations are thinner compared to other jurisdictions that have 99 rules for each of their 999 regulations. Being able to understand the broadly what the regulations intend for and then further drilling down into the hard requirements is something that a company would also want.

No one can say for certain whether an MAS officer (or for that matter, any other candidate) would be a good fit for a company. However, it is a fairly common occurrence to find MAS officers making the transition into the private sector, some even in senior roles. To a large extent, the labour market for certain compliance roles is tight that may also be contributing to this; FIs may well be more accepting of less than ideal candidates as long as they have some regulatory/compliance experience.

Of course, if you are talking about making a switch from a compliance role to a rates trader in an investment bank, then yes, that would be quite a feat.

Unregistered 13-10-2021 02:15 PM

I attended mas interview (2 rounds) recently. Quite a closed-minded /traditional-thinking bunch. Glad I didn't join.

Unregistered 13-10-2021 09:00 PM

Quote:

Originally Posted by Unregistered (Post 185912)
Gone are the days when MAS officers have an edge. The banking landscape changed alot the last few years and sorry to disappoint but MAS officers do not have the skillset to be good fit. Even if you are from a supervisory role, it can be hard unless you have relevant technical skillsets.

Heard that technical skills not in favor these days.

Unregistered 14-10-2021 12:22 PM

Quote:

Originally Posted by Unregistered (Post 186159)
Heard that technical skills not in favor these days.

What is in favor these days then, if you don't mind sharing?

Unregistered 14-10-2021 08:45 PM

Quote:

Originally Posted by Unregistered (Post 186257)
What is in favor these days then, if you don't mind sharing?

The “song and dance” people. Don’t need to know your stuff cos with the frequent internal reshuffling, some senior people also do not know the correct questions to ask. Everybody is just looking for the next shiny thing.

Unregistered 14-10-2021 11:36 PM

Quote:

Originally Posted by Unregistered (Post 186355)
The “song and dance” people. Don’t need to know your stuff cos with the frequent internal reshuffling, some senior people also do not know the correct questions to ask. Everybody is just looking for the next shiny thing.

sounds good, where can i sign up

Unregistered 15-10-2021 11:20 PM

The biggest problem with this organisation is that senior management is unaware of their own blind spots. They throw out lines that they are emphatic about the ever increasing workload while creating 101 unnecessary new projects. They do not realise that they are the ones creating the additional work in the first place and assume work is arising because of other factors. Every meeting has follow-ups or new work streams created.

Many times, the work created is a waste of time. Its predominantly some egoistical exercise for them to flex their arms.

Unregistered 16-10-2021 01:46 AM

Mid career switch - possible to get a pay bump at market rate?

Unregistered 16-10-2021 11:32 AM

Quote:

Originally Posted by Unregistered (Post 186396)
sounds good, where can i sign up

Careers@gov. I got in to seek shelter during covid 19 and I've been enjoying excellent work life balance during work from home. :)

Unregistered 16-10-2021 04:55 PM

Quote:

Originally Posted by Unregistered (Post 186605)
Mid career switch - possible to get a pay bump at market rate?

This is civil service. Your pay is at a discount to private sector. Unlikely you will see a bump unless your are currently underpaid.

Unregistered 16-10-2021 06:23 PM

Quote:

Originally Posted by Unregistered (Post 186594)
The biggest problem with this organisation is that senior management is unaware of their own blind spots. They throw out lines that they are emphatic about the ever increasing workload while creating 101 unnecessary new projects. They do not realise that they are the ones creating the additional work in the first place and assume work is arising because of other factors. Every meeting has follow-ups or new work streams created.

Many times, the work created is a waste of time. Its predominantly some egoistical exercise for them to flex their arms.

I think the last sentence is really a bit too harsh. Humans are naturally curious, and this extends to all of us, including the management team. But curiosity should be grounded in reality. Thought experiments should remain as thought experiments unless you have the necessary resources to carry them out.

Some of the projects now, I would say, are akin to a General asking his medics to perform a commando raid on an enemy outpost. The medics are specialists in their fields, but they are clearly not trained as special forces. The General thinks this is not an issue, and simply request the medics to ask the commandos for some advice on how to perform the raid. He then expects the medics to perform the raid. Not only that, he still expects the medics to perform their medic duties at the same time while preparing for the raid. Such thinking is actually rather pervasive.

Unregistered 19-10-2021 02:20 AM

Quote:

Originally Posted by Unregistered (Post 186680)
I think the last sentence is really a bit too harsh. Humans are naturally curious, and this extends to all of us, including the management team. But curiosity should be grounded in reality. Thought experiments should remain as thought experiments unless you have the necessary resources to carry them out.

Some of the projects now, I would say, are akin to a General asking his medics to perform a commando raid on an enemy outpost. The medics are specialists in their fields, but they are clearly not trained as special forces. The General thinks this is not an issue, and simply request the medics to ask the commandos for some advice on how to perform the raid. He then expects the medics to perform the raid. Not only that, he still expects the medics to perform their medic duties at the same time while preparing for the raid. Such thinking is actually rather pervasive.

Maybe this is their so called thinking out of box or creativity? Non group-think mindset?
Having had a stint in CS, I can see similar patterns. One only need to look at the background/training of our ministers and the portfolios they are taking on…

Unregistered 26-10-2021 12:20 PM

Anyone gotten offer from MAS recently? Do they just match your last drawn (including bonus) to the dollar? or will there be slight increment?


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