Apple
 

Hi all

I just received a job offer from Apple for the Genius permanent role.

I'm a diploma holder with about 3 years customer service experience. Currently doing private degree with murdoch at kaplan for cybersecurity

Anyone knows hows Apple salary bracket is like? How should I negotiate? Currently offer at hand is about 4.5k/month. Other benefits are good but there are no bonus (13 month etc). I looked through Glassdoor but Singapore side don't have data. US side if convert, the median should be 5.1k.

As of now, keen to take the job as jobless. Appreciate any advice, thank you.

What are the other benefits?

Umm as in the basic medical and all that, it's literally called Singapore benefit so it's no different than anyone else of the same standard im guessing?

No need to negotiate, they make very numerous such offers in a year and terms are fairly standard across the board.

Thank you, but im sure there's a range, and i believe im getting less than the median, how would you suggest i deal with this?

Say you want to keep your options open as you have an offer from Banana too.

I believe a good number of people working there have degrees. Unfortunately this is the market today. Hence, their salary would be higher than yours. Nonetheless, the pay is already very competitive. HK CSE Apple pays 20,000 HKD.

Do not think you have any room for negotiation at all. You can try and risk getting your offer rescinded if you piss them off.

Equivalent of 3.3k in civil service if I take 4.5x12 ÷ 16 (civil service). For a diploma holder with 3 years of experience that's not bad at all, assuming most diploma holder start around 2k.

Whats more if you put Apple on your resume as compared to [insert local company] , I'm pretty sure you are more likely to get calls later in your career.

If you are jobless, I wonder what's stopping you from accepting. Nobody will let you squeeze them from 4.5k to 5.1k. That's more than 10%. Pretty big risk IMO.

You'll be a ****ing idiot not to take it, given your qualifications.

People would kill to have the chance to accept your job.

4.5k for a diploma holder with only 3 years working experience is very good already. If you want to compare with overseas, then perhaps you shouldn't be working in Singapore.US tax is so much higher than Singapore..

Thank you all for the feedback. I am doing a comparison among my group that has gotten offers from Apple. Guy A with relevant phone repair experience in Samsung applied same position as me (third level) but was offered 1st level with 3k (median based on US). Another with no relevant experience offered 2nd level with 4k (higher than median) I got third level 4.5k (lower than median). So it's hard not to feel I've been lowballed. My past work experience were with starhub and grab CS with some IT knowledge dabble. I I really think Apple is not looking at background for their retail role if based on all 3 offers. Hence why I'm contemplating on negotiating

Keep in mind that the hiring season is close to over. Unless u have competing offers there is a risk they may reply with a letter of rejection. I think all of us who replied are concerned that you are jobless at the moment. An equivalent of 3.3k in civil service for dip holder means there is a line behind you for sure. Maybe that beeline is the reason they lowball you.

If like you suggest, they are indeed a equal opportunity employer (unlike the BS that Public service claim they are but still ask for payslip and scroll) seek a win win situation with your sales talk.

Well, the hiring season is close to over. Unless u have competing offers there is a risk they may reply with a letter of rejection. I think all of us who replied are concerned that you are jobless at the moment. An equivalent of 3.3k in civil service for dip holder means there is a line behind you for sure. Maybe that beeline is the reason they lowball you.

If like you suggest, they are indeed a equal opportunity employer (unlike the BS that Public service claim they are but still ask for payslip and scroll) seek a win win situation with your sales talk.

Yes you're right. I'm indeed at a disadvantage here being jobless. I've actually emailed requested to speak to 'explore the offer', it's been 36 hours and no reply. And I have to sign the contract in about 16 hours else it expires.

One thing that worries me is that my role will have a significantly higher responsibility over the 2nd role, more so than then 2nd over 1st role. That disparity doesn't sit well with me based on the offer. Would actually mentioning that I'm aware of the median and the offers given help me in this case for a win win situation? I'm also not looking to let this opportunity go. Might sign within 3 hours of expiry but not sure how that's gonna look, or if it even matters, considering they hire a lot at one go. Hopefully they don't rescind. Else it will be an expensive lesson.

If you have already done all of that and you still sign it in the end, you can expect that they will press you down when you go in. In negotiations the party with nothing to lose, wins. There’s no way they will budge because you don’t have any bargaining chips. Using a median that you’ve seen online is like using the fresh grad salary report and going to the big 4 demanding a 3500 salary for a job that everyone knows will pay you 2800-3300.

Ps: Are you the same person from above? Hahha yes this is looking to be like an expensive lesson in the end. But I've always believed in you won't know til you try. I had to ask to nego, at least it gives me a chance to practice it. But may I know more about what you mean with pressing me down when I go in? The contract is online, I technically won't need to see anyone to sign.

And thanks for sharing, I didn't know the reports for median is not trustworthy. I had thought that Apple being a big American(!) company would value equality and using that to change their mind would be my bargaining chip.

reckon you just sign first bro
If there is really anything so jarring that you might find there, you can try to rectify it later or speak to your superior/HR

This is an excellent offer and it pains me to see you experiment on it like that

Yes you're right, regardless of the shortcomings, it is an excellent offer still :). I will sign soon in about an hour. Now I am curious as to what recruiters think of people like me and how it will affect my future there :D

sign it buddy
 

not the same person as above :)


my sentiments exactly. sign buddy. they know you are jobless and have no chips. If you sign and they rescind subsequently, u can bang HR director's table, legally.

awesome buddy
 

HR will forget you quickly, and actually, you really don't have to care. :) its your right to negotiate. your superior just wants a human to do the work, they don't care if you got lowball or highball.

FYI, in future, to negotiate it is better to directly call the DID. take a deep breath, think of your script, what u want to say if u get rejected bla bla bla....

congrats buddy, you must have clicked by now. sweet deal indeed with a multinational. excellent to write in your resume.

u're being extremely narrow-minded. have you factored in CPF employer's contributions? what about the vastly different tax rates?

the offer is fantastic given your credentials. stop being self-entitled.

Thank you, I appreciate your inputs on the matter, will take note of that last sentence tho ;)

Thank you, indeed I have signed it now :D I feel mega happy to have gotten this done with. Yes unfortunately in the first call for the offer, I wasn't able to articulate well for the negotiation. Will definitely try again in the future, maybe in the yearly review or something :o

The US has a CPF thingy too as well and it is separate from what I gather on Glassdoor. I don't deny it is a fantastic offer but a lowball is still a lowball afterall, based on my observations in my post above. Nevertheless, I am humble they are willing to take a chance on me for the role of Genius.


Thank you all for your feedbacks. I couldn't have done it without your input, gave me good perspective. I hope others who will be going through the same situation as me can use this thread for your reference. I may update it in the future to let you all know the outcome :D

Hahaha just to quickly update, I got the call 50 minutes after the deadline. Could be a coincidence could be a HR tactic. Eitherway it was a short call as I couldn't do anything then.

So that u cannot claim their HR not responsive or ignored you. If the HR sounded foreign, there's a chance they just reached the office, 10am over there, who knows.

For the sake of curiosity may I know if you indicated indepth knowledge of Apple products? And what's your dip in?

It's always been the same HR in all my interviews. The HR is brought in from Australia. We've seen him in all the interviews. But he could have moved back to Australia so that'd make him only 2 hours difference maximum.

I actually applied for the first level role, technical specialist, so one of those you see in their shops teaching you how to use Apple products. There was an introductory to the roles before interviews started and in my second interview I mentioned I have no prior knowledge but found the 3rd level role, Genius, to be interesting (as it involved hands on repair) and whether if it's something I can apply for or work up to (like I said, I'm a strong believer of if you don't ask you won't know lol) . Consequently from there, I received a call for a role discovery session, HR told me interviewers thought Genius might be a more suitable role for myself. And so I went for the role discovery session and the third and final round of interview for the role of Genius.

My diploma is hospitality related.

An article came out on Vulcan, seems like two locations upcoming - Jewel and outside of MBS. They just posted new jobs on their socials and website.

I wasn't expecting such a detailed post, thanks Skarfy. Congrats on landing such a well paying job in this horrible economy.

Ps. Australians are very relaxed. Europeans even more.

Just curious
 

Hi, this reply might not be relevant to your question but i was just wondering if you did the first and second interview last December @ Hilton Hotel? I passed the first and second round of interview for the east side recruitment (which is Jewel Airport's Apple Store). My third round of interview was supposed to be in January but got delayed and is confirmed to be held tomorrow at the Apple HQ in AMK. Honestly, i'm not really sure what to expect. I just chanced upon your thread and was wondering if you know what the salary range is for an Apple technical specialist?

Is it possible for me to request for Apple Genius? i read on other forums that all new technicians start off as Apple Technical Specialists before being able to become Apple Genius. I have a diploma that is hospitality related too and i do repair Iphones for my family and friends. Really wish i could be closer to the hands on repair as i do enjoy it.

Sorry for the late reply. Yes I think we're the same. Definitely express your interest, you never know if your interviewer believes in you. The HR said the same thing to me - they don't usually offer Genius right up. You should definitely give it a go though. Nothing to lose. Specialist median is about 3k based in Glassdoor.

Edit: how did it go for you?

I believe Apple gives stock as well right. Not sure if you received the stock for your role.

Currently earning arnd $5k alr
HR mentioning might be suitable for specialist.

would there be a chance they'll offer less than from what I'm earning?
am a degree holder.

earning way over 4.5k(from Genius offer) alr on my current role
HR say I may be suitable for specialist role
but base from convo here, specialist draw lower than my current
would there be a chance for me to be offered lower than my current?
else would be wasting time attending their last interview...

Hi, any idea what's the total compensation for a software engineer in Apple Singapore with 10 years of experience?

Does it include RSUs and bonuses?

From what I understand from glassdoor salary ranges, it's all around the same range regardless of location. Can't say for sure, but it seems unlikely they will match your pay, but getting a role in Apple does open up more opportunities in future, even if you started at a lower salary than current. It doesn't hurt to attend the last interview (I'm assuming you're referring to stage 3), as it's generally quite difficult to reach this far.

On a side note, did you attend the recent apple hiring event these past weeks?

Hey everyone! Nice thread

I would like to ask what the remuneration is like for fresh grads from local U with no full time work experience at Apple ?
Many thanks

Around 200-300k sgd gross.

The engineer salary scale is different from non engineers.

Google 'Apple ICT vs IC' to learn more.

Anyone here went to july batch hiring event and shortlisted to 3rd interview and yet to get a response till now?

That's pretty high.

I'm offered around 160k (base + RSUs/4) for total annual package.

Is this reasonable?

Yes that's reasonable. You will get refresher RSUs during your review every year. Refresher RSUs are typically higher in value than (Joining RSUs/4)

Appreciate ur sharing! Thanks!

Hi there, I'm a July batch Hiring. I went for the 3rd interview just now at Apple AMK. The 3rd interview emailed was sent around 8 days back.