I thought it's always safe to delete those <ADV> SMSes without reading them... until I received this unpleasant surprise from Singtel:
Quote:
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"<Singtel ADV>U have been selected to enjoy 30 days FREE trial for Colour-Me-Tones. SingTel's 'Friends' will replace your standard connecting tone on 10 Dec. To opt out of trial, SMS 'NO' to 741490 by 09 Dec. $4.28/mth applies after the free 30days trial..."
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My gosh. Since when did Singtel do such auto inclusions? They purportedly give you a free "trial", and
WITHOUT your express consent, start charging you later.
I couldn't believe it's from Singtel, the largest listed company in
SGX by market capitalization. But alas, it
is from them. I called 1626 and confirmed it with the apologetic customer service officer.
Granted, $4.28/mth is not a big sum. But is it fair to do business this way? How many unsuspecting customers, such as
this and
this, have fallen into this trap?
Moreover, do you want your bosses to hear cute connecting tones when they call you?
And I shudder to think how many such "trials" I have been included in. Without me knowing.
Singtel must stop this nonsense.
http://www.salary.sg/2008/beware-of-...n-you-via-sms/