Originally Posted by Unregistered

As much as I have things to say about HR, please understand that HR is not your mum or dad.

If you want to transfer to another department, it is up to you to show that you have the skills required of that department. I find it perfectly acceptable that departments conscientiously choose to hire externally rather than internally if they cannot find suitable internal candidates.

I don't see why HR should be beholden to helping you obtain the transfer you want if you personally cmi. In any case, all of my department folk who wanted to tranfer internally managed to do so without any issue.