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Old 14-06-2021, 09:02 PM
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Originally Posted by Unregistered View Post
Yep it may or may not. But consulting firms exists because of this simple problem: people at the top dont know how to best steer the company forward. This could be due to several reasons eg. Lets say you took over as the CEO, and you discovered that 1 of the method for you to save this sinking ship is to cut operations in countries where it costs more to sustain the operations than what it is actually bringing in terms of profits.

So whats the next step? Well you can straight away tell the whole company that you are removing operations in those countries. Or you can engage the help of a consultancy first, bring them in to do the research, interview people, do zero-based budgeting, so on and so forth. Then ultimately if they do come to the same recommendation as you, it would be easier for you to implement the decision to shut down operations in those countries. So the consultancy acts as a safeguard for you to implement the tough decision of cutting manpower around the world and destroying their livelihoods.

Would you, as the CEO, do this without engaging the help of consultants?
Lets add another POV on why consultants are needed.

Lets say you are a lowly worker, you have been complaining for ages to your boss that this tech system is very unfriendly in terms of UX, and needs an overhaul. This is affecting your productivity for the longest time and you are very close to quitting.

After 2 years of complaints, your boss decided that it is time for an overhaul and decides that a new implementation has to take place. So your boss contacted Group IT, then has the matter raised all the way to the Group CTO. So the Group CTO asks the Group IT whether they are capable of consolidating all business requirements from business teams around the world (your company has global presence), translate them into technical implementation steps and then implement them with minimal and zero disruptions to BAU activities.

What do you think the Group IT's response would be?

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