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  #2081 (permalink)  
Old 06-05-2021, 02:56 PM
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Originally Posted by Unregistered View Post
Thank you for your insightful posting. I'm actually doing project management on a SME for medical industry. I have a question maybe you can advise a little.

I was allocated a project by the boss to create a part for installation into a bigger medical equipment (A foreign MNC) The problem is that the project went into tool manufacture because the engineering assumed customer will award us and then customer pulled out claiming because we failed their audit. We already spent some money on tooling to trial some parts but the customer refused to pay for the tooling. They claimed we did not ask them for permission to open the tooling fabrication. The tool is just a prototype tool and we only made 1 so it is not expensive but the boss is not happy about it. I know it is easy to point fingers at the engineering but I am still the project manager and have to take responsibilities. Base on your MNC experience, what do you think we could do to avoid such a problem in future?
simple la...

Just push everything to the engineer to answer for the tool Also not your problem,

boss unhappy also no use. Not your fault also. PM need to know how to tai chi otherwise

how to be PM.

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