Quote:
Originally Posted by Unregistered
Anybody in the industry worth their salt will know IRAS hotline is often useless as the person on the other side is often clueless/wrong when it comes to complex queries.
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Anybody in the industry worth their salt would have contacts with the officers in the department directly who are the ones actually performing the operation/technical work.
The helpline is just a general helpline for generic stuff.
Considering your experience, quite obvious what your status is.